FAQ

What is Oooom app?

Oooom is an application for smart phones connects between app users and all service providers in your city to reach the best providers for house maintenance and other services.

You can request the service is less than two minutes by:
1- Choose the needed service.
2- Choose the best service provider for you that you want to deal with.
3- Explaining the details of the required service using picture, voice clip or short written summary.
4- Determine the suitable time you want to be served at.
5- After finishing the job you cam rate the service.
You can choose the lowest price, because you can request price offer from all service providers and you can negotiate upon the price that fits you.
We offer our services with a guarantee to work quality, where all service providers have pledged to provide a guarantee of work and the best quality for clients according to terms and conditions. In case that service provider do not commit to the guarantee, please call us by using complains and suggestions window and the app management will review the issue and call the service provider.
Baying for service is in “cash” and credited payment methods will be added soon.
Our services are available in all cities and governorates of the Kingdom of Saudi Arabia.
You can register in service provider app according to terms and conditions.
You can cancel the service request from the app and before the service provider reach you. However, when repeating cancelling requests more frequently, annoying and delusional requests policy will be followed and the service will be blocked from the user
You can file a complaint through the complaints and suggestions window or contact us. The customer is the decision maker , The customer's complaint may expose the service provider to unsubscribe from the application.